Support

For any question, problem or idea, write to support@pennydo.co. We usually reply within two working days.

How do I cancel my subscription?

Cancelling happens in the store. iPhone: Settings › your name › Subscriptions. Android: Google Play › your profile picture › Payments & subscriptions › Subscriptions. You can also get there from the app: Me › Pennydo plans › Manage plan.

I changed phones. How do I get my plan back?

How do I get my data on a new phone?

If sync is on, sign in under Me › Backup and sync and everything comes back.

How do I share a space with family or a team?

Open the space › Share this space › Invite someone, and send them the code. They enter it under Me › Join a shared space. Joining is free.

How do I change the language or the assistant's voice?

Me › Language & voice.

How do I delete my account and data?

Me › Backup and sync › Delete account. To erase what is on the phone: Me › Start over. Details are in the privacy policy.

The assistant doesn't hear me

Check that Pennydo has microphone and speech recognition permission in your phone settings. The assistant only listens while the app is open.